This is a simple technique to use when most of the information is already known by the stakeholders. If the information is not easily available, arrange a field study to observe users in their work environment.Ĭirculate to all participants a summary of the conclusions, and the filled in checklist. Avoid prolonged discussion of minor issues. If information is missing, agree how this can be obtained. Try to obtain consensus where there is uncertainty or disagreement. Provide all participants with a copy of the checklistĭiscuss and fill in each item on the context checklist.When using a detailed checklist, to avoid prolonging the meeting it is important to fill in advance any items that are not contentious and highlight the issues that need to be discussed.To obtain information on the context of use, a detailed checklist will be needed (see below). You will also need a facilitator with experience of the method and a person to record the information provided during the meeting. Invite stakeholders who have knowledge about the intended users and usage. Information about the context of use of a product are generally collected early in the product life cycle and then refined as additional data are gathered from usability studies.Ī good way to collect the information is to arrange a half-day meeting. This information about context of use is an essential input to the problem definition, product goals, requirements, conceptual design, detailed design, and the planning of other usability methods. Other contextual factors that will affect the user experience.The technical environment and associated technical constraints.The user's social and organizational millieu.
The physical environment in which a product will be used.The tools that support the users' goals.The context of use analysis involves collecting and analyzing detailed information about: Provide a basis for designing later usability tests.Ensure that all factors that relate to use of the system are identified before design work starts.The data for a context of use analysis can be gathered using interviews, workshops, surveys, site visits, artifact analysis, focus groups, observational studies, and contextual inquiry. Introducing UCD and your services into an organizationĬollecting and analyzing detailed information about the intended users, their tasks, and the technical and environmental constraints.Where in the organization should a usability group belong?.Platform and domain-specific design issues.
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